Returns & Exchanges
At World of Asaya, we want you to be completely satisfied with your skincare journey. If our products aren't the perfect fit for your skin, we offer a hassle-free 30-day return policy on all eligible purchases.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return within 30 days of delivery.
Pack with Care
Ensure the products are in their original packaging and unused condition, then securely seal them in a shipping box to prevent damage during transit.
Ship It Back
Affix the pre-paid shipping label provided via email and drop off your package at any authorized courier location.
Receive Your Refund
Once our quality team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing